Refund and Cancellation policy

 Introduction

 This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service that you have purchased through the Platform. Under this policy:

1. Cancellations will only be considered if the request is made 5 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers / merchant(s) listed on the Platform and they have initiated the process of working on them. 
2. In case of any complaints, please report to our customer service team. This should be reported within 5 days of receipt of Service. In case you feel that the service received is not as described on the site or as per your expectations, you must bring it to the notice of our customer service within 5 days of receiving the service. The customer service team after looking into your complaint will take an appropriate decision.
3. In case of any refunds approved by ANTONY AND ASSOCIATES, it will take 7 days for the refund to be processed to you.